Terms and Conditions.

For any issues with your order, please contact us at info@kyoto-trading.com within 48 hours of receiving your delivery. We will not be liable for any damage or breakage reported after the 48-hour timeframe.

To expedite the return process, please include photos of the damaged item and its packaging in your email or return package. Insurance companies require this evidence to process claims.

In case of damage or breakage during transit, retain all original packaging and photograph the damaged item and packaging. This documentation will be crucial for assessing and processing your return.

We strive to dispatch orders as promptly as possible, but please allow 3-5 business days for your order to be processed and shipped.It will take few more days to be delivered after shipment. Please be advised that our couriers are currently experiencing delays and cannot guarantee timely deliveries.

By placing an order, you confirm the accuracy and completeness of all information provided during the ordering process and your intention to purchase the liquor. It is a mandatory condition of purchase that you verify your age and confirm that you are 18 years of age or older. Failure to confirm your age of 18 or older will result in the cancellation of your order.

Liquor License : 36312722

We supports the Responsible Service of Alcohol.

New South Wales: Liquor Act 2007 - It is against the law to sell or supply alcohol to, or to obtain alcohol on behalf of, a person under the age of 18 years. Victoria: Warning - Under the Liquor Control Reform Act 1998 it is an offence to supply alcohol to a person under the age of 18 years (penalty exceeds $17,000), for a person under the age of 18 years to purchase or receive liquor (penalty exceeds $700). Western Australia: WARNING. Under the Liquor Control Act 1988, it is an offence: to sell or supply liquor to a person under the age of 18 years on licensed or regulated premises; or for a person under the age of 18 years to purchase, or attempt to purchase, liquor on licensed or regulated premises. South Australia: Under Liquor Licensing Act 1997, Liquor must NOT be supplied to persons under 18. Queensland: Under the Liquor Act 1992, it is an offence to supply liquor to a person under the age of 18 years. Tasmania Under the Liquor Licensing Act 1990 it is an offence: for liquor to be delivered to a person under the age of 18 years. Penality: Fine not exceeding 20 penalty units. For a person under the age of 18 years to purchase liquor. Penality, Fine not exceeding 10 penality units.